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FAQ’s

We all have questions

WHAT IF I feel AWKWARD IN FRONT OF THE CAMERAS?

I think almost every client says, “oh, but I am not good in front of the camera” or “I don’t look good in pictures.” I concentrate on capturing candid moments and you having the best time of your life! I mostly capture candids, but when I need to direct you, I will help you get comfortable and put you at ease. I have a gift for this! I promise! 

What is a Family Film?
Well, Family Films are my absolute passion! They are amazing! Imagine a professional video of your family just having a great time. A treasure for years to come! It’s like a family photo shoot but more laid back, dreamy and timeless. It could be outdoors or at home. I could film anything you enjoy as a family such as cooking or just playing. Please contact me if you are interested! 

 

Why choose urquisa to document your special moments?

Because I care about delivering films or photos that are honest and timeless. Because I care about your experience as a client. I care about the quality of the work I will be delivering. I invest in every aspect of my company from education to the kind of storage systems I use to protect your footage before delivering your images. I would love for you to read what my past clients say. Check the reviews on the home page, The Knot and on Google

Where are you based out of?

I live in a suburb called Spring in Houston, Texas – USA. I moved from Florida to Texas in August 2019.

Are you willing for travel for sessions?

YES! I’m not only available. I absolutely love traveling! In fact, I have lived in different countries and even different continents: Venezuela, Spain, NYC, California, Florida and just recently moved to Texas. Annnd I have a bunch of bucket list places where I will offer discounts if you decide to hire me to go there! 

How do you store and protect images?

As soon as I arrive from your session, I download the images and save them into a portable external hard drive. That hard drive is backed up to another hard drive. Both hard drives are backed up to a cloud storage almost daily. Besides that, I usually not delete the original memory cards until I deliver. 

So, in other words, I have a back up of the back up of the back up plus the originals at all times!

Do you come with an assistant or do you have a team?

For photography sessions, I usually come by myself. For films, depending on the package you choose, I will always be your main videographer with either an assistant or a professional second shooter. Having a second camera helps tremendously in storytelling.

For your films, do you record audio?

Yes! Audio is a very important element in storytelling. I record audio professionally. I love when clients are willing to record a voice over like a poem for example. The more unique and personal we make your story, the more meaningful it will be. We will work together to make sure you feel comfortable with any audio recording.

 

Do you use a drone?

Yes, I do. Depending on the session or package, I deliver aerial images as well.

 

Do you offer Wedding Photography as well?
Aw, not anymore. I am focusing solely on offering photography and videos for couples and families. I do know and have worked with amazing wedding photograhers in the US and Europe and I can provide some reccomendations. 

 

Do you offer Brand Films?
Yes, I do. But it depends on the style. Generally, they tend to fit the same lifestyle documentary feel that you see on my couples and family films.
I would love to discuss the project and see if I am a good fit to help you promote your business.
Check one of my brand films here

 

What is included in your photo sessions?
I mainly offer full family sessions. They are about 90 minutes long at the location of your choice. You will receive ALL the edited images from the session. All images that are editable, meaning not the ones with eyes closed or weird faces for example. No more fees involved unless you decide to print, which you can do directly from your gallery on my website or anywhere you’d like. Occasionally, I offer mini sessions as well. They are usually 25-30min long.

 

How long is your turnaround time?
Photos within 2 weeks
Films depending on the length and the type of project it could take up to 8 weeks. Couples or family films are usually edited within 4 weeks. Some family films can be edited much faster depending on the length.

 

How do I receive my photos/film?
You will receive a private gallery through my website. From that link you can download and share your photos/films. You can order prints and albums as well directly from that gallery. 
We love your work! How do we book you?
Thank you!! 
Go to the INQUIRE page and send me your info. 
Let’s text, FaceTime or email each other. I am super flexible with customizing your session. In fact, I want to make it as unique as possible.
To reserve your day, I ask for a $50 non-refundable retainer and an agreement that you can sign electronically.

If you have any questions or just feel like talking some more about your vision or ideas for a shoot, I am always an email/text away!

I'm actually ready!

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